Today, we join Joe the CIO as he ponders technology investment costs. In particular, Joe can’t help but wonder if there are some expenses related to a recent remote access project that he overlooked — or worse, ignored. This predicament might sound familiar to anyone who oversees technology purchasing. In fact, many don’t realize the majority of accrued expenses pertain to operations and personnel, not hardware and software investments. In Joe’s case, realizing this helped him optimize and ensure the efficiency of his remote access technology, with help from NCP engineering. Want to learn how? Check out this video.